
To Serve You Better
Too Busy to Drop By Our Clinics?
Can’t Make It In Time to Pick up Your Medication?
Ran out of Health Aids & Wound Dressing?
Getting your medication on time is important. As part of our initiative to provide better patient care to our patients, we are now providing delivery service to your doorstep – Anywhere in the Singapore mainland.
* This service is only for patients registered at our clinics
* All prescriptions must first be verified by our doctors
We will deliver on the next working day on the following schedule
Monday to Friday (Except Public Holiday)
10.00 am – 3.00 pm or
3.00 pm – 7.00 pm
Saturday (Except Public Holiday)
10.00 am – 2.00 pm
There will be no delivery on Sunday & Public Holiday
1.) How To Go About Placing Your Order?
STEP 1: Contact us via WhatsApp or SMS messages or Email
a.) Message us @ +65 9028 2383 or
b.) Email us delivery@dtapclinic.com.sg
NAME,
NRIC,
CONTACT NUMBER,
PREFERRED TIME & DATE
DELIVERY ADDRESS,
DRUG NAME, DOSAGE, QUANTITY
STEP 2: We will verify your medical records and confirm your prescription with your doctor.
Depending on your orders, there will be a prescription charge of $11.

STEP 3: After the verification, we will issue you an invoice to make your payment via FAST bank transfer (PayNow), Favepay or Alipay.

STEP 4: After we have received your payment, we will deliver your medication the next working day.
2.) What are the delivery charges like?
Delivery Charges:
Next day delivery: $16.10
Depending on your orders, there will be a prescription charge of $11.
Teleconsult & Medication Delivery
We are offering DTAP Teleconsult. This teleconsult service allows our current patients and new patients to connect with our doctors during clinic operating hours for non-emergency consults.
After assessment and consultation, we will also deliver your medications straight to your doorstep!
3.) What are the Delivery Hours?
Your medication will be delivered on the next working day from Monday to Saturday (Except Sunday & Public Holidays).
We will deliver on the next working day on the following schedule:
Monday to Friday (Except Public Holiday)
10.00 am – 3.00 pm or
3.00 pm – 7.00 pm
Saturday (Except Public Holiday)
10.00 am – 2.00 pm
There will be no delivery on Sunday & Public Holidays
Terms and Conditions:
- This service is only for patients registered at our clinics.
- Medication should be a repeat or partially filled prescription with a prescription fee of $11.
- A request should not contain controlled drugs or highly temperature-sensitive drugs. Additional charges for bulky and heavy items apply.
- An INVOICE of the purchase (inclusive of prescription fee and delivery charges) will be sent to the patient and payment needs to be made prior to delivery
- Damaged goods to be reported within 24 hours of delivery for an exchange of goods. No exchanges will be entertained 24 hours after delivery.
- There will be no refunds allowed.
- There must be a minimum order of $54.00. If the minimum is not met, an $8.60 surcharge will be applied.
Teleconsult & Medication Delivery
Teleconsultation is available with DTAP Clinic. Our teleconsult service allows both current and new patients to connect with our doctors during clinic operating hours for non-emergency consults.
After assessment and consultation, we will also deliver your medications straight to your doorstep!
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