To Serve You Better
Too Busy to Drop By Our Clinics?
Can’t Make It In Time to Pick up Your Medication?
Ran out of Health Aids & Wound Dressing?
We will deliver on the next working day on the following schedule
Monday to Friday (Except Public Holiday)
11.00 am – 7.00 pm
Saturday (Except Public Holiday)
11.00 am – 3.00 pm
There will be no delivery on Sunday & Public Holidays
1.) How To Go About Placing Your Order?
STEP 1: Contact us via WhatsApp or SMS messages or Email
NAME,
NRIC,
CONTACT NUMBER,
DATE
DELIVERY ADDRESS,
DRUG NAME, DOSAGE, QUANTITY
STEP 2: We will verify your medical records and confirm your prescription with your doctor.
2.) What are the delivery charges like?
Depending on your orders, there will be a prescription charge of $11.
Teleconsult & Medication Delivery
We are offering DTAP Teleconsult. This teleconsult service allows our current patients and new patients to connect with our doctors during clinic operating hours for non-emergency consults.
After assessment and consultation, we will also deliver your medications straight to your doorstep!
3.) What are the Delivery Hours?
We will deliver on the next working day on the following schedule:
Monday to Friday (Except Public Holiday)
11.00 am – 7.00 pm
Saturday (Except Public Holiday)
11.00 am – 3.00 pm
There will be no delivery on Sunday & Public Holidays
- This service is only for patients registered at our clinics.
- Medication should be a repeat or partially filled prescription with a prescription fee of $11.
- A request should not contain controlled drugs or highly temperature-sensitive drugs. Additional charges for bulky and heavy items apply.
- An INVOICE of the purchase (inclusive of prescription fee and delivery charges) will be sent to the patient and payment needs to be made prior to delivery
- Damaged goods to be reported within 24 hours of delivery for an exchange of goods. No exchanges will be entertained 24 hours after delivery.
- There will be no refunds allowed.
- There must be a minimum order of $54.00. If the minimum is not met, an $8.60 surcharge will be applied.
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