Consult our doctors from wherever you are!
In light of the COVID-19 situation, we are offering DTAP Teleconsult. This teleconsult service allows our current patients and new patients to connect with our doctors during clinic operating hours for non-emergency consults. After assesment and consultation, we will also deliver your medications straight to your doorstep.
Here’s How DTAP Teleconsult Works:
3 Easy Breezy Steps!
Step 1
Call any of our branches for an appointment. Alternatively, you can email us at hello@dtapclinic.com
Here are the contact details:
Siglap
Tel: +65 6962 2144
Mon, Wed & Fri: 10.00am – 6.00pm
Tue & Thurs: 12.00pm – 8.00pm
Sat: 9.00am – 2.00pm
Close on Sunday & Public Holidays
914 East Coast Rd, #01-04 The Domain
Singapore 459108
Somerset
Tel: +65 6262 0762
Mon – Thru: 9.30am – 2.00pm & 3.00pm – 6.30pm
Fri – 9.30am – 1.00pm & 2.00pm – 6.30pm
Sat: 9.00am – 1.00pm
Close on Sunday & Public Holidays
1 Grange Road, #10-08 Orchard Building (Office Tower)
Singapore 239693
Raffles
Tel: +65 6962 7144
Mon: 8.00am – 6.00pm
Tue to Fri: 8.00am – 5.00pm
Sat: 9.00am – 1.00pm
Close on Sunday & Public Holidays
20 Cecil St, #02-01 PLUS
Singapore 049705
Robertson
Tel: +65 6238 7810
Mon – Fri: 8.00am – 9.00pm
Sat: 9.00am – 9.00pm
Sun: 9.00am – 2.00pm
Close on Public Holidays
11 Unity Street, #02-06 Robertson Walk
Singapore 237995
Novena
Tel: +65 6397 2095
Mon – Fri: 8.30am – 5.30pm
Sat: 9.00am – 1.00pm
Close on Sunday & Public Holidays
10 Sinaran Drive, #08-31 Novena Medical Centre,
Singapore 307506
Holland Village
Tel: +65 6235 1339
Mon – Fri: 8.00am – 8.00pm
Sat & Sun: 9.00am – 2.00pm
Close on Public Holidays
15B Lorong Liput (Next to Holland Piazza),
Singapore 277730
Duo Galleria
Tel: +65 6976 5023
Mon, Wed & Thurs: 9.00am – 5.00pm
Tue & Fri: 9.00am – 8.00pm
Sat: 9.00am – 1.00pm
Close on Sunday & Public Holidays
7 Fraser St, B3-18 DUO Galleria (Bugis MRT)
Singapore 189356
Step 2
The respective doctor will give you a call back at the appointed time. After the consultation has completed, we will Email/WhatsApp you a QR Code to make payment.
Step 3
If you require any medication, we will get it delivered to your doorstep.
What are the fees?
a) Consultation Fees:
Similar to the in-clinic consultation, the consultation fees are as follows:
Standard/ First Consultation
- Monday to Saturday – $38.52 ~ $66.34*
- Sunday – $$55.64 ~ $90.95*
Non-Standard Consultation
- Monday to Saturday – $$66.34 ~ $107*
- Sunday – $81.32 ~ $130.54*
*Fees are Inclusive of GST
b) Medication Charges:
As per usual in-clinic charges.
c) Delivery Charges:
An islandwide* flat delivery fee of $16.05 (inclusive of GST).
* Surcharge applies to delivery to Sentosa. Click here for more information on medication delivery
FAQs on DTAP Teleconsult
Who is eligible to use DTAP Teleconsult?
Existing patients and new patients of DTAP Clinics for non-emergency consultations.
Will medical certificates (MC) be issued?
Medical certificates can be issued at the doctors discretion.
How do I make payment?
You can make payment by scanning the QR code that will be sent to you in an email/WhatsApp.
How do I get my medication?
Your medication will be delivered to your address. To receive the medication, you will have to verify your identity by presenting your identification card. click here to find out more information on medication delivery
Conditions suitable for teleconsult?
*Conditions that require emergency medical attention are not suitable for teleconsult.
Will there be a prescription fee?
No.
